Here are some commonly asked questions and answers:
Do you offer a guarantee?
Although we have a documented and high rate of success, we can not totally guarantee that your problems will be solved. The success depends on your own willingness to follow the plan we develop, which includes patience and desire to do so. Working with living creatures always presents unique situations and I am very used to developing creative solutions to fit the situation. But things do not usually happen or change overnight, so it is important that you, the client, understand this. In the vast majority of situations, we can find the solution that works. In others, the best that we can do is manage things so that people and pets in the home have the best possible results, given the individuals and the circumstances.
When can I expect to see results?
Again, working with living creatures, each situation is unique. There is no specific time frame, although if you follow instructions, you should start to see results in as little as a week, sometimes sooner - sometimes longer. Usually one consultation (with the followups, which are free) is sufficient, although in certain cases, another consultation might be needed or recommended.
What does a consultation include?
Whether an in-home visit or a phone or Skype consultation, the discussion is usually a 45 minute to an hour in-depth discussion -- as long as is needed for you to get your answers and solutions -- and it includes a free followup call or emails.